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.MOD File Extension

JVC Everio Camcorder Video File

Video File
The .MOD file format is used by various digital camcorder models (I.E JVC Everio) to save their videos. These files are often accompanied by small .MOI files (See links below) which contain the videos' time-stamp information.

The .MOD format is simply a MPEG2 formatted video, and if you simply wish to view the files on your computer, it is reportedly safe to rename the extension from .mod to .mpg or .avi

The known camcorder models that use the .MOD format are:

JVC: GZ-MG30, GZ-MG70, GZ-MG37, GZ-MG77, GZ-MG505, GZ-MG130, GZ-MG155, GZ-MG255, GZ-MG555

Panasonic: SDR-S100, SDR-S150, SDR-S10, SDR-H18, SDR-H200, SDR-H40, SDR-H60, SDR-SW20

Canon: FS100, FS10, FS11





Other .MOD file extensions

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    Comments (427)
    showing 301-350
    Paul
    2009-01-13 23:36:22
    #301
    Hi, I have been very happy with my JVC GZ-MG275AA until yesterday when my laptop no longer recognises the camera. I un-installed and reinstalled the software in the laptop, but to no avail. I am in an office environment, and I installed the software on another desktop computer and it worked fine. Does anybody have any suggestions ??? Thanks in advance.
    MAX
    2009-01-18 06:00:37
    #302
    I have a JVC100 SD Camcorder. I'm trying to edit the movie having no luck and driving me MAD any help?? None of my editing programs will even recognise that there's a movie!
    Paul
    2009-01-29 18:20:37
    #303
    Max,
    Someone higher up ^ Jack, I think, mentioned Cyberlink Power Director. That software came with the camera. I have no connection with Cyberlink either, but I am very happy with the software, and I told my brother about it, so he downloaded the latest version. I have an earlier version, but the latest one is REALLY impressive.

    My entry just above this one: I solved the problem. The answer is DO NOT use an SD card other than the ones specified by JVC. I tried, and it changed all my settings on the camera. I had to re-format the hard drive and re set all the settings. Also, before you use an SD card - make sure you format it!!
    Tim
    2009-01-29 19:07:27
    #304
    Max

    And the above.
    I GOT THE ANSWER

    I usually do not get on message boards, however I own a JVC Everio and had to give out some information.

    I tried several of the above contributors tactics in converting MOD. files to play on Widows Media Player, Media Center and Photoshop Elemements 4.0. I Run Windows Vista Ultimate. I did have some success converting my video (MOD.) files to photoshop and was able to create a nice movie from my video clips - thumbnails and all.

    I had a stripped down version of Roxio Creator that came with my software bundle.

    HOPEFULLY HERE IS AN ANSWER FOR ALL OF YOU, THAT HAVE BEEN AS FRUSTRATED AS ME.

    I researched and spoke to several technical support and sales consultants in the industry.

    I purchased Roxio Creator 2009. I had to uninstall all of my stripped down Roxio 2006 that came with my system. I then loaded Roxio 2009. It was the answer to my prayers. I ordered it on Monday, January 26, 2009 and received it today. Between that time I spent several hours messing with these MOD. files.

    Once I loaded the software (which took about 20 minutes) I was off and rollin. I was immediately able to transfer my files from MOD and Roxio creator turned them into AVI/MPEG 2 files; I was in heaven.

    I spent $74 dollars with shipping to my door.

    This program is my savior. This program will do it all from what I have seen in the last 2 hours, it has some similarities with Windows Media Player, DVD Maker and Media Center. However, from what I have seen so far it will capture all your photos, movies, MP3 and looks like anything other music or digital media; it even will let you convert VCR and cassette tapes if you choose from what I saw in the drop down menu.

    Please, research this on your own, but this was the best fit for me and what I like about Roxio Creator 2009 in contains about 35 different types of media conversions for anything, even though I most likely will never use most of the program.

    All I can say to all of you is what took me hours/days I mastered in a few hours and no more headaches.

    I do not know how this posting site works or as a fact any other. But I hope this info helps some of you out and that to the above for your help, you reviews sent me in the rite direction.

    Thanks

    Tim
    Ben M
    2009-01-31 06:02:39
    #305
    Hi, I have now converted my .MOD files to mpg, but when I playback on windows media player it only plays about 5 seconds of film, and when I attempt to add one of these clips to windows movie maker, it tries to import the file, but when it reaches 22% it freezes! I'm not sure if this happens to anyone else but I must say that I am a little more than just disappointed with my JVC, any help would be greatly appreciated. Thankyou.
    Paul
    2009-01-31 19:22:38
    #306
    Ben M. The best format for Windows Media player is not surprisingly, .wmv It would be unusual if your movie software does not have .wmv as a choice of format. If it doesn't there are plenty of conversion programs. Prism is one that has been mentioned and is very good. AVS Video converter, Blaze Media Pro, and Media Convert are a couple of others that all work (I've tried them)
    joneric
    2009-02-16 13:19:14
    #307
    I had the same problem with the prism converter. It converted the .mod files to .avi, but there was no longer any sound.
    joneric
    2009-02-16 13:51:23
    #308
    I figured out why the sound was being converted when I used prism to convert .mod files to .avi files. At the bottom of the prism app, there is a button labelled "Encoding Options". Click it, and you'll get a dialogue box. One of the options is "Sound compressor", which is set to mp3 by default. Change this to "DV Audio", and then the sound will also be converted correctly.
    Noah
    2009-02-25 19:04:28
    #309
    Hello carolyn, I myself am having problems also. Basically the scenario is that I am making a highlight video for our wrestling team...We to used the JVC camcorder to record and then downloaded them onto a laptop...However because of the large amount of video we transferred them onto a hundred gigabite external hard drive...the video were then saved to a folder within the harddrive....
    My problem is that when I go into Prism and try to import the files...I browse my way to the folder and when i get into the folder none of the files appear to be there....I am using a different computer with the hard drive now but nothing seems to allow the videos to show up...I even tried copying them to the desktop...but no cigar...could you please aid me it is very urgent....thank you so much
    tina
    2009-03-09 12:17:55
    #310
    I just bought an HP windows vista 64 bit laptop. My JVC Everio mg-330 mod files are not recognized when I try to import them into CyberLink's PowerDirector 7.

    The video doesn't even show up in the browsing window when I click on "import media file". Pleasse help. I am discouraged.

    I took the plug and play route. Just plugged in my camcorder and copied the mod files to my desktop and then tried to import them into power director 7. I can see the mod videos in explorer and open them in windows media player
    CarolynD
    2009-03-09 13:19:24
    #311
    Noah,

    What I would do is open up the video files. Have them open on your desktop. Then open Prism. Now, drag and drop the videos into the prism. Don't try and import them. Just drag and drop.

    Tina, I have no clue sweetheart. I don't have a laptop unfortunately. There maybe a problem with the file size? Since I'm not sure, maybe someone with a laptop can clue you in on this.
    Susanna
    2009-03-09 15:52:47
    #312
    Hi Carolyn,

    I work for a charity and we just brought the canon fs100 to make some films of our work. Unfortunately we did not realize you could not edit the files in Premiere.

    I have downloaded the Prism software and the files played fine in Premier but there was no audio so I downloaded www.free-codecs.com/download/K_Lite_Mega_Codec_Pack.htm as recommended by Prism in their technical support section.

    I reconverted the files into Premier and now have audio HOWEVER the footage is now all jerky, frames freeze and the audio is out of sync! I feel like Canon are messing with my mind a bit with all of us this.

    Have you any idea what this means and how I can fix it. All suggestions very gratefully received, am at my wits end!!!

    Many thanks, Susanna
    layman1980
    2009-03-09 20:04:14
    #313
    How to convert .MOD file to mpg, avi, wmv,mp4,flv,mov and other COMMON formats?

    People who own JVC MOD camcorders, Panasonic MOD camcorders or Canon MOD camcorders encountered the issue with--- what to do with the MOD files? And they hold the same dream that the recorded .MOD file type can be converted to mpeg, avi, mkv, flv, mp4, wmv or whatever more common. However, most major video editing suites seem to unwillingly accept the MOD format.

    Someone successfully made it simply by changing the extension from .mod to mpg, but for most people, they just failed only to find there is no audio after the extension is changed, or the changed one doesn't allow you to import these files into Windows movie maker, not to mention upload some video to Youtube.com or Facebook. People use different operation systems, windows xp, Vista or something else. No one wants to say they just want to enjoy the .mod files on camcorder

    Stop wasting your time and getting p***ed off. There is a very simple program that convert .mod NOT ONLY to mpg but many others like avi, mkv, flv, mp4, wmv, rm, rmvd, mov, dv, mg2 and swf.

    http://www.iorgsoft.com/Mod-Converter/]MOD converter is the one shoot all the trouble. This excellent mod conversion tool is not just a converter but also a video editing tool. From now on, with the MOD converter you can enjoy your mod video on many media player, even on portable devices like blackberry, Gphone, PSP, Creative Zen,etc.
    Paul
    2009-03-10 01:10:33
    #314
    Hi Tina, I use a laptop, but it is running XP not Vista. Could be some of the settings for Vista need to be looked at. The system requirements for Power Director 7 say that Vista is ok to use but the Everio models that are compatible don't include the MG-330. That could be the problem, however I'm sure there is an answer to all that with JVC.
    regina
    2009-03-14 12:14:59
    #315
    JVC EVERIO MOD file share: referencing MG330 camcorder. The Cyberlink DVD Suite that comes with new HP laptops is the Deluxe version that is very limited in its features and types of files it will import. Power Director in this package is PowerDirector 7 Version DE, PowerDirector 7 Deluxe and Ultra should be able to import JVC MOD files. Check www.trustedreviews.com. the Power Director 7 DE version will not.
    Lane
    2009-03-14 12:57:56
    #316
    I have the JVC Everio camera which produces .MOD files. I use ProShow Producer for movie and slide shows but ProShow will not recognize .MOD files.

    I downloaded the Prism Video Converter software. I then go to my documents, where my video files are located and move them to the prism converter. Prism converts the .MOD files to WMV or AVI or any of the others that I select ok and indicates that it saves the file to WMV or AVI or other but when I go back to my documents it still appears as a .MOD file.

    How can I get the file in documents to change over to the newly converted format?
    Brian
    2009-03-17 07:41:20
    #317
    I have an Everio camcorder dealing with the mod files like everyone else. I know how to convert wich is not a problem for me. The one problem I do have is In the cyberlink power cinema program that came with the camera.

    My movies are in the backup folder I try to burn the movies right from there using power cinema and I keep getting error codes and it wont burn to a dvd.

    I was wondering if anyone else is having this problem or maybe my burner as just malfunctioned.

    Any help will be greatly appreciated.
    layman
    2009-03-17 18:57:20
    #318
    I am trying to help you guys, just like the message I left last time, why don't you guy give a little trust and Google "iOrgsoft Mod converter"? It's the simplest and most efficient way I have ever used...
    CarolynD
    2009-03-18 06:06:50
    #319
    Susanna: Have you tried asking Prism about how the frames freezing and jerking? This never happened to me, but I use WMM (Windows Movie Maker) to make my movies. WMM is free (if you have Windows) and has worked fine for my movies. I upload them to youtube regularly. Have you tried it instead of Premier?

    Lane: The files have to be saved separately from your .mod files folder. I simply create folders on my desktop, labeled a,b,c,d,e,f etc., and when I convert, I save them to the corresponding folder. From there, they are saved as an .avi, .mpg or whatever extension you saved them to. Then simply import the converted files into WMM.

    Brian: Have you tried using a different DVD maker?

    What Layman said about Google's "iOrgsoft Mod converter" sounds great! I thoroughly trust just about anything Google creates. Its worth a go! If I were having problems converting files, I would trust Google to make something that would get the job done!
    Studio DJP
    2009-03-26 23:31:14
    #320
    Another system to rename JVC MOD Files to Mpeg
    1. Create a text file in the directory where the mod files are
    2. Type the following command in the text file

    ren *.mod *.mpg
    del *.moi
    del *.pgi
    pause

    3. on your note pad click file> Save As >
    as file name put convert.bat
    under file name you will see "file type" click on it and scroll to all files
    then save the text you typed in your notebat as" convert.bat"

    when done you will have a new file under name convert
    it will be an executed file .. you will be able to use the file any time you want to convert your movies

    Enjoy

    if having problem email us we will send the bat file to you

    kind regards
    djp studio
    cast and crew team
    http://djpstudio.co.nr
    Karen
    2009-03-27 16:23:53
    #321
    I also had the no sound issue once the file was converted with prism...the fix was to go into the options menu and click on the conversions tab. Then under decoder options check the use ffmpeg first box. The problem was solved after trying to convert my file from .mod to mpg again.
    Dominique
    2009-04-01 21:17:50
    #322
    I tried changing the .MOD file to .MPG and when I tried to open it, it said "The file is not a movie file". So how can I convert the videos on my mac?
    Sandra
    2009-04-02 14:03:11
    #323
    I followed Carolyn's suggestion:
    Downloaded prism software (http://www.nchsoftware.com/prism/index.html) It automatically opened up the program after download.
    I added my file. When my folders list came up I had to change "video files" to "all files"for my .mod file to be recognized.

    Selected .avi as my output file (I also tried .mpg but playback had sound but no picture in Windows media player.)

    Selected my desktop as the output folder.

    Hit select & my video was converted in a matter of moments. I checked it using Windows Media Player.

    I was also able to use Windows Movie Maker with no problem.

    Hope that helps!

    Thank you very much Carolyn!!!

    Pete
    2009-04-07 05:40:11
    #324
    Hi,

    I have had sound issues when trying to create a DVD from my movie files recorded on my JVC Everio mg-275. It has been an incredibly frustrating experience, and now I see that I am not alone. I have got to the point where I have burnt a DVD, gone to watch it and there is a picture, but no sound. Am I needing to also convert my files to AVI?

    I have been using Power Producer that came with the software package. It plays with sound in the Power Producer movie player, but as soon as I burn it, the sound disappears.

    I have spent hours and hours, days really, trying to create DVD's from what I have recorded with no luck and just want to get rid of my camera.

    Should I just try and convert all my files to AVI? I don't want to lose quality of image or the fact that they were recorded in 16:9 ratio? Will I lose either of those? I guess I will have to deal with it.
    mita
    2009-04-10 12:48:01
    #325
    I have transferred my video files from my JVC hard disk camcorder to my pc and want to transfer them back to the camcorder. However when I do this I get an error message saying that I need to remove the write protection. Even after doing this it is unsuccessful. Can anyone please help?
    CarolynD
    2009-04-15 13:44:33
    #326
    Sandra, You're welcome!

    Pete, Unfortunately, I haven't dabbled with making DVD's yet. I found Cyberlink software crappy and unsuitable for what I was trying to do, but other people have liked it, so I dunno.

    You asked: Should I just try and convert all my files to AVI? I don't want to lose quality of image or the fact that they were recorded in 16:9 ratio? Will I lose either of those? I guess I will have to deal with it.

    The way I understand things, yes. .avi is not as good a quality as .mpg but sometimes you've just gotta bite it and move on. 16:9 ratio is another squirrely issue. Have you looked back through the pages of this extension forum? I am sure there is an answer there somewhere for you, as this issue has been discussed a lot before.

    Dominic, I have windows, not a MAC, so I'll let someone who has a MAC tackle your question:o)
    Paul
    2009-04-16 21:17:10
    #327
    Hi Pete, I have the GZ-MG275. I created a DVD yesterday. I downloaded the .MOD file to my Laptop, and then used NERO to burn the DVD direct from the .MOD file. It worked without a hitch. Great quality recording, great sound.
    memphis
    2009-05-01 03:49:35
    #328
    I bought an JVC Everio GZ-MG155 in Japan and when I came back here in the Philippines I noticed that I lost the CD installer. Please some one out there help me to find a web site where I can download the installer.
    Cain
    2009-05-03 12:50:15
    #329
    I have been through quite a nightmare with related issues. I hope all of my time wasted, will hopefully allow someone else to resolve their situation faster.

    There are several articles around the net about this situation, here's what worked for me.

    I have a JVC Everio HDD camcorder. I am running Windows Vista Home Basic.

    My problems were:

    -No video thumbnails showing
    -Couldn't import .Mod files into Windows Movie Maker
    -Windows Media Player would not play my video 16x9
    -Playback was glitchy at times using WMP

    I have a ton of .mod video files. I'm not taking the time to convert them all. And I certainly won't pay for a program to do it quickly.

    Many articles suggest simply renaming the .mod files to .mpg or .mpeg so that WMM will recognize them.

    I've found out that this DOESN'T work for Vista Basic. Only Vista Premium or Ultimate support Mpeg-2 files in WMM. Again, renaming .MOD files will not allow WMM in Vista Basic to import them.

    To resolve this, you can download Windows Movie Maker 2.6 from Microsoft.com. It says only download if this or that, just get it. It allows import of Mpeg-2 video.

    I tried the Vista Codec Pack, and K-Lite. Both gave me a lot of problems with playback. The winner is... CCCP. This codec pack has been the most stable and reliable.

    As far as the video files not showing thumbnails, this is a codec issue. In addition to CCCP, go get Stinky's Mpeg-2 codec. After install, your video thumbnails will immediately load.

    And, for those JVC owners, you need SD Copy. SD Copy was created by a JVC owner, and is an excellent program. It allows the renaming of an entire folder's .mod files to .mpg. Which WMM 2.6 will import, even in Vista Basic. You can also select 'set widescreen flag 16x9' so the correct aspect ratio is maintained. Even playing your videos back in WMP, they look much better widescreen. If that's how you film, of course.

    I apologize if this is too hastily written, but I hope it helps someone. Feel free to email me any questions and I'll try to reply promptly.


    Windows Movie Maker 2.6 http://www.microsoft.com/downloads/details.aspx?FamilyID=d6ba5972-328e-4df7-8f9d-068fc0f80cfc&displaylang=en

    CCCP codec
    http://cccp-project.net/

    Stinky's Mpeg-2 codec
    http://www.free-codecs.com/Stinky_MPEG_2_Codec_download.htm

    SD Copy (very hard to find now)
    http://members.aon.at/sdcopy/sdcopyV1.9991beta.zip

    Good luck!
    Waltz
    2009-05-19 17:00:25
    #330
    I'm having this problem: when I opened the prism the day after I converted my MOD files, it doesn't open. I tried removing it but it also can't be removed. Please help!
    Fossiltalk
    2009-05-20 16:59:56
    #331
    changing the file extension works perfectly. When you re-encode a video, there is always a loss in quality (unless using lossless like snow). Changing the file extension to .mpg works perfectly without any degradation in quality.

    I agree with mw on what to do, just instead of doing a batch file, I'd just do it manually. It's a lot easier (and possibly safer) for more novice users, or people who don't want to take time to figure it out (it's a lot easier to remember anyway)
    martha
    2009-06-01 05:40:24
    #332
    Hi Everyone-Having-Trouble with Keeping-Both-Video and Sound!

    First of all, Thanks for this thread! I was able to complete a grad-school project because of it. I just downloaded the prism software and was able to convert .mod files to .avi. Both the audio and video work in Windows Movie Maker. When I converted, I selected the following:

    Video Compressor-
    MJPEG Compresser

    Audio Compressor-
    MPEG Layer 3
    Alain
    2009-06-03 03:39:17
    #333
    You can use iVerio Video Convert to convert multiple .MOD and .TOD video files from JVC Camcorders in once.

    After conversion all your video files are dated and order and you can play or edit them in all video players Quicktime, Windows Media player, iMovie, Final Cut, Premiere...
    Ashley
    2009-06-05 10:03:18
    #334
    The PRISM converter WORKS!!!!!!!!!!!!!!!!!!

    http://www.nchsoftware.com/prism/plus.html

    I converted the annoying Sony .mpg file to a .wmv file, and then I imported the .wmv file into Windows Movie Maker and IT WORKS!!!!!!!!

    Forget the .modd files. They are just for the timeline in the sony software. All you need is the .mpg file.
    Les
    2009-06-05 15:08:48
    #335
    I have a JVC GZ-MG330 with the hard drive. My PC is a Dell with 64 bit Vista. My software CD will not load and JVC said it was probably because of the 64 bit processor.

    I did manage to transfer the videos in .MOD format onto my PC. They are viewable in both Windows Media Player and Windows Movie-maker. I recorded the videos in 16:9 format and they look great on the HDTV in 16:9 format, on the PC monitor always appears squeezed horizontally as it is being shown in 4:3 mode (on both Media Player and Moviemaker).

    JVC said if I opened both the PC and the JVC HD, I could drag and drop and this would retain the 16: format, but it did not work.

    I also got additional files with the .MOI extension. My monitor is also a widescreen Dell and it is set for 16:9 display.

    How do I get my PC files to be viewed in 16:9 format?
    lyndi
    2009-06-18 00:23:34
    #336
    Cain, I did everything you suggested (downloaded wmp 2.6, cccp codec, & SD copy)so now i get picture and sound in windows media player with my .mod files and the converted .mpg files. However when i use windows movie maker 2.6 i cannot import the .mod files (which is fine) but am able to import the .mpg files, however, I am able to see the thumbnails and hear audio but there's no picture.
    please help
    leslie Lim
    2009-06-23 19:13:27
    #337
    I was using a friend's Panasonic HDD cam to record his wedding proposal. When I download to my Macbook I can't open the .MOD and MOI files. I need to edit the clips. How can I convert the file for Mac to read and open in QuickTime player?
    BalooPune
    2009-06-28 17:03:08
    #338
    I have a JVC GZ-MG77AS Camcorder. Whatever I tried with my recordings, I am not able to convert the MOD files to MPEG2, AVI etc and even when I play in the computer, it plays file by file and not continuously in sequence. Anybody can help?
    yoda776
    2009-06-29 22:06:00
    #339
    Thanks for the Prism converter. I found it worked with MPG fine.

    It also works with AVI, but you may have to go to http://www.nch.com.au/components/ to grab the plugins. If you use the microsoft video 1 plugin to convert to avi had no problems.

    Been looking for something like this for a while because of the JVC Video Camera we have. Shame they choose a format that is so difficult to work with but great we have people making these wonderful programs to help us out as well as the people who find them! Cheers :)
    Marlees
    2009-07-02 04:25:01
    #340
    How do you turn the volume up on your JVC Everio? I can't hear anything when I playback any of my recordings!
    Dave B.
    2009-07-07 08:52:54
    #341
    JVC Enviro GZ MG30 Camcorder
    During replay of video using the camera view screen the audio doesn't work. Suggestions on turning audio back on?
    Tom Doherty
    2009-07-14 15:45:39
    #342
    batch convert .MOD to .mpg with simple notepad file

    http://www.sheeptech.com/batch-change-file-extension

    if you want a copy of the batch file just email me on tom@beyondtargets.com
    BEERTACLE
    2009-08-19 12:28:14
    #343
    I have a Canon FS100, I film skateboarding and use Vegas movie studio 9.0 to edit my videos. It works great but the only problem is that there's no audio to the video.

    Whenever I plug my video camera into the computer it is recognized as removable disk F and you can open it and look at all your videos. And when you click on one of the videos it opens in windows media player and has sound!

    I tried using the prism converter and various others but they don't work. what should I do?
    Henry
    2009-08-25 03:47:07
    #344
    How do you edit the movies using windows movie maker, whenever I try to import the video, it says "the file MOD is not a supported file.
    Paul
    2009-08-26 21:50:04
    #345
    Henry, I tried to use Movie Maker as well. It doesn't work with the .MOD files. Forget about Movie maker, have a look at all the posts in this thread - there are heaps of solutions. I use Cyberlink Power Director Express. It has worked fantastically for me for more than 3 years.

    It's probably difficult to get freeware, but I guess you can if you try. The sweetness of cheap price will be gone quickly if it doesn't work. The latest edition of Cyberlink is truly sensational.

    By the way, as mentioned elsewhere in this thread, I have absolutely no connection with Cyberlink, and am not sponsored or paid to say that, and it was only that the camera came with the software, that I learned to use it.
    Jimmy
    2009-09-14 12:22:30
    #346
    I have a Panasonic SDR-h18 and accidentally deleted my videos. I have used pctools to recover but I ended up with 966 files instead of the 5 I had on the camera. Is there a way to recover the files in their original form?
    Com.NZ
    2009-11-15 13:44:51
    #347
    having the same problem here.

    Bought a panasonic S26. Goes perfectly. The MOD file can be dragged out from the SD Card onto the pc's desktop.

    But, once there, it's essentially useless. It will not play even after an attempt to convert it.

    And, of course, Window's Movie Maker will not accept it at all.
    Jennifer
    2009-11-28 18:21:49
    #348
    I have tried to upload my pictures from JVC Everio GZ-MG130, but the computer will not even recognize the device, though I have their software.

    I have tried it without their software and it doesn't matter which drive I plug into, so what to I do? The menu on the camera comes up and you have to choose "playback on PC" or something else and then it shows the USB connection picture and then it just sits there. Automatically the software PowerCinema pops up but there is no device noted. I can't even find it in my Explorer.

    What to do? I just want my pics. My video is fine on the direct DVD burner I have.
    Paul
    2009-11-30 16:56:33
    #349
    Jennifer,
    If the video is on an SD card, you need to make sure that you format the SD card before you use it. Also, there are some SD cards that the JVC Everio cameras do not support. The ones they recommend as compatible are Panasonic, Toshiba and SanDisk. You need to read the instructions regarding SD Cards. If the video is on the hard drive, you need to make sure that you get the order right when you connect and disconnect from the PC. Always connect the camera before turning the camera on, and use the "safely remove hardware" when you remove the camera.
    Jennifer
    2009-12-01 21:53:07
    #350
    Dear Paul,

    Thank you for responding. This is all regarding pictures, not video. I saved them on the Hard Drive. I will try to watch my order when I sign on, but my computer isn't even recognizing that it is hooked into the E or F drive. It makes the connection ring sound, but then when I look in those drives (or any others) I do not see it. How do I get them to recognize each other. I have read the whole book, they are not very helpful.

    Thank you for your time and effort.
    Jen