How do I remove a virus?

To effectively remove a virus, you'll need a solid anti-virus product such as Norton AntiVirus or AntiVirus Guard. These are popular, proven products that are updated regularly to help combat the past and latest threats.

Once you have your anti-virus software, always ensure that your virus database is up-to-date before starting. Once updated, select 'Scan Hard-drive' and let the scan complete. If any viruses have been found, your software should provide instructions for removal. Remeber, prevention is better than a cure!

How can I prevent viruses?

• Install anti-virus software and always keep it up-to-date.
• Back-up your data on a regular basis
• Don't open or preview mail from unknown sources.
• Be very wary of any email attachments you receive. If you do not know who it is from, delete the message. Otherwise first save the attachment to disk before opening it.
• Don't download files from sources you don't trust.
• Keep your operating system up to date.