Soon after I start running the backup folder I get an error message & the whole process stops.How can I solve the problem?

My recovery files are in a external hard disk and in FBW format. I can't get my HP computer working, but I need some of the file in the back-up. Can I use another computer running vista OS to recover the files and how?

Ok, I read where the system restore needed to be deleted in the root, do it, it works. I didn't need to add 0's or anything else. Tried for hours with the 0 thing. Good Luck and don't get stressed!

I also had the same problem on my HP laptop with Vista. I was going MAD until I found the solution: I WASN'T BEING PATIENT ENOUGH!

Prior to doing a system recovery I backed up my files on an external hard-drive and it was stored in 7 different files FBW format going from 001 to 007. 001 was the application. At first I'd doubled click on 001 and it would freeze and after a couple of minutes I'd used the task manager to finish getting nowhere.

Then I thought to give time and sure enough after maybe 5 or 10 minutes of being frozen it would take me to the next step and so on.

It stored all the files to the SYSTEM RECOVERY FILES found when double clicking on the LOCAL DISK (C) icon. From there I needed to send them to the location where they were supposed to be. Hope this can help.

Hey guys...I'm a certified HP Technician and it is indeed possible to restore those backup files without placing them on CD or even going into safe mode.

Just simply run the the first file normally labelled "Backup#1.1" or something close to that. This file is indeed an application (the backup restoration application).

Once this is executed all is pick the files you want to recover and the destination or you can let the software restore them to their original locations. It's that simple.

NB. BOTH "Backup#1.1" and "Backup#1.2.fbw" FILES MUST BE IN THE SAME FOLDER

The issue I get is that the Visual C ++ runtime has an error, specifically with MSCVR71.DLL.

I've attempted several dozen times, renaming to the .xxx. format, deleting the system recovery folder in between each attempt, from the C drive, from an external hard drive, on a XP SP2 machine, choosing only one type of file, etc, etc, etc. I've been working at this for over a month.

I've had calls into HP, but, as everyone else knows, they are pretty useless. I've been on this for over a month and have read all the wonderful stories from the hundreds of other users affected by this.

I'm happy to hear the ones who were successful but still would like to get my files back. Bring back DOS!!!

THANK GOD FOR THIS WEBSITE AND ALL OF YOUR POSTINGS HERE!

Using several of the postings here, I was able to piece together a solution. After 6 days of failed attempts and Hewlett Packard paid help, your combined solutions presented here resolved my problem.

My wife's computer is a Hewlett Packard running Windows Vista Home Premium (32 bit). Like all computers, in time it started to crash a bit and lockup. Decided it was time to wipe the hard drive and reinstall. During the reinstall, a pop up asked if I wanted to backup and save all personal data and so I clicked yes. The HP Recovery Manager copied the 95 gigabites to an external hard drive.

After wiping the hard drive and reinstalling the operating software, I then went to reinstall the personal data from the backup only to find that the computer could see the backup on the external hard drive but could do nothing with it. When attempting the "windows" backup utility to restore, it would not see the data either.

When trying the HP Recovery Manager to restore the personal data, it could not see the backup files either.

Contacted a Windows technician at Microsoft and after he remotely operated my computer, he informed me that the backup files were of an ".FBW" file extension. This type of extension was a HP proprietary file extension and so we would have to contact HP for help.

When I contacted HP, their technician had no idea what to do and thats when I looked up .FBW file extension and came across this site.

I found that we had 28 .fbw files to restore and indeed we had to change the name of the double digit files to include a "00" before the files 10 through 28.

Also found that you had to look in the "C" drive first and rename any "Recovery File". I used "RF" instead of Recovery File.

Once that was done I restarted windows and hit "F8" many times until windows came up in "Safe Mode." Once there I opened "My Computer" and selected the external hard drive where the backup files were and opened the first file. Then the Recovery Manager window opened and I was able to select my files and begin the recovery.

I am also having the same problem.

I have tried to run the backup.1.exe file from both normal and safe mode. I have deleted the recovery folder on the root of the C: drive, I have not tried renaming the files because I do not have any files that have a double digit in the name.

Each time I run the application file (backup.1.exe) it loads the HP recovery manager, acts like its working on recovering, then gives me a but fat "RUNTIME ERROR"

Error:

"Runtime Error!
Program: F:Backup.1.exe
This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information.

Using the emergency recovery tool posted by hotkaz, I was able to analyse the archive, and use the emergency extract tool to recover my data. Long winded, but it does work!

Solution to restore backup!

I backed up my data in external hard drive, only to know later that i was unable to restore data. Here's the solution which some of members shared and it worked for me.

step 1) Rename the files starting from count 10 by adding a extra zero.. Example Backup.010.fbw is renamed as Backup.0010 , Backup.011.fbw is renamed as Backup.0011.fbw and so on...
Step2) go the C drive and delete any previously created folder "c:System Recovery files" . this folder is created when ever we try to recover files.

Step3) click on the Backup.001 file . It will take a while for the system to ask for permission to continue. give permission, now the hp recovery wizard opens. click on Next. It will ask which all files types you want recover. Select all type to recover all files. And here we go we have all the restored data.

I've got a HP Pavillion dv9700 PC and recently I was having problems with the hard drive.

I decided to perform a system recovery to try and see if that would resolve the problem and whilst doing so, the recovery manager prompted me to back up my files onto an external hard drive.

I backed up my files onto an external hard drive but when I tried to restore the files I couldn't. I've tried several ways to actually restore the files but this did not help at all.

All I'm getting is 2 files, one named backup.1 and the other backup.2 The backup.1 is supposedly the (.exe) which is supposed to activate the restore process but every time I click on it, nothing happens at all.

Can anyone help?

HP Backup file restoration is like many have said here and you have to transfer the files as are to the c drive.

Once you've double clicked the 1st backup file (which is the exe or application) you have to wait forever for it to kick up and start, JUST WAIT, but you have to have enough c drive space to do all this.

If your backup was largely successful you have almost a whole computer's worth of files here and you cannot cram them into a newly installed computer's worth that is using up all your disk space now!

MAYBE just maybe for some of you...the files you want are in the C: drive even after the fresh reinstall under Windows.old folder. In this folder check within your old user name etc and keep clicking until you might see some of your old stuff in perfect preservation.

NOW problem is having to use them all without the disks from the old programs to reinstall them. Like Microsoft Office! GONE with the reinstall and also not on disk for me!

Also because of this and the HP Recovery drive (D: and do not remove delete this!) using space you may run into problems restoring backup files from either a set of disks or from a hard-drive because there isn't enough space on your computer.

Sort your stuff and now manually back up your windows.old files to an external drive then delete that from your fresh C drive to create space to do the backup file restoration you were trying to do.

Then determine what of that backup was the files you wanted to save as there will be much on here you may throw out anyway.

Then determine what is duplicated on the new backup (windows.old) you created and do some "house" cleaning!

KEEP the backups on the external drives but restore to your computer what you'd like keeping it less cluttered!

I just suffered a major crash because of a hardware problem (memory) and lost everything. I had to do the HP recovery disk option which included the backup on DVDs.

After restoring the pc to original factory specs I put in the back up disks and double clicked on the exe file. The restore program began running. It said that it would restore everything including emails, etc. It lied! I lost all my emails and email addresses.
But, the key is patience.

First, it will ask to put in the last DVD. Shortly it will have you put in the first DVD again. Then WAIT - it takes forever! But it does replace your 'files' only. It puts them into a folder called System Restore. From there you can copy/cut and paste to where you want them but you will have to load all the programs you have before because the backup has NO software or data from them backed up only files.

Question. I did a system backup a month ago on 15 DVDs, will this give me my emails, etc?